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Opportunities

An Opportunity is a qualified Sales prospect with a likely chance that they will be able to do business with your company. You have established that they have buying power and have entered into the buying cycle. This module allows you to track your Opportunities throughout the Sales Pipeline until the deal is ‘Closed Lost or ‘Closed Won’.

Opportunities Actions

You can access the Opportunities actions from the Opportunities module menu drop down or via the Sidebar. The Opportunities actions are as follows:

  1. Create Opportunity – A new form is opened in Edit View to allow you to create a new Account record.

  2. View Opportunities – Redirects you to the List View for the Opportunities module. This allows you to search and list Opportunity records.

  3. Import Opportunities – Redirects you to the Import Wizard for the Opportunities module.

Managing Opportunities

  1. To sort records on the Opportunities List View, click any column title which is sortable. This will sort the column either ascending or descending.

  2. To search for a Opportunity, use the Search section .

  3. To update some or all the Opportunities on the List View, use the Mass Update panel.

  4. To duplicate a Opportunity, you can click the Duplicate button on the Detail View and then save the duplicate record.

  5. To merge duplicate Opportunities, select the records from the Opportunities List View, click the Merge link in the Actions drop-down list, and progress through the merge process. For more information on Merging Duplicates.

  6. To delete one or multiple Opportunities, you can select multiple records from the List View and click delete. You can also delete a Opportunity from the Detail View by clicking the delete button. For a more detailed guide on deleting records.

  7. To view the details of a Opportunity, click the Opportunity Name in the List View. This will open the record in Detail View.

  8. To edit the Opportunity details, click the Edit icon within the List View or click the edit button on the Detail View, make the necessary changes, and click Save.

  9. To Import and Export Opportunities, click the Import and Export sections.

  10. To track all changes to audited fields, in the Opportunity record, you can click the View Change Log button on the Opportunities Detail View or Edit View.

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